ASSISTANT DIRECTOR of Data Analytics for School and Center Annual Giving Support (Hybrid Eligible)

ASSISTANT DIRECTOR of Data Analytics for School and Center Annual Giving Support (Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
ASSISTANT DIRECTOR of Data Analytics for School and Center Annual Giving Support (Hybrid Eligible)

Job Profile Title
Associate Director B

Job Description Summary
Reporting to the Senior Director of Development, the Assistant Director will have the responsibility to support University-wide annual giving initiatives in collaboration and in coordination with School and Center Annual Giving Staff. The Assistant Director will be responsible for data analytics supporting the calling programs, direct response activities and leveraging other initiatives that would benefit university-wide annual giving.

This position will partner with the other members of the Development and Alumni Relations (DAR) team to foster stronger and growing relationships between the university and our constituents through the use of information. The Assistant Director for Data Analytics will use statistical analysis and data modeling tools and techniques to proactively look for opportunities to innovate and positively impact philanthropic and engagement activities.

Job Description

(Targeted Pay Range: $43,919- $62,700) This Targeted Pay Range is only applicable to this job posting. All salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and job profile.

**Please provide a resume and cover letter in order to be considered for this role. Please upload all documents in the "Resume/CV" section of the application prior to submitting.**

Specific Responsibilities:
  • Leverage analytics to support the goals of school and center annual giving programs - ranging from strategy development to the application of predictive models and metrics to increase fundraising, participation, and engagement.
  • Assist in coordinating the on-campus calling program in collaboration with the Ruffalo Noel Levitz partnership to leverage all possible benefits for the University of Pennsylvania. Through coordination with various user groups, determine and execute production schedules for reporting, information updating, and routine maintenance/backup of data.
  • Work with school and center annual giving staff to understand their information and business needs and develop innovative and effective data analysis solutions.
  • In collaboration with the Senior Director, develop and coordinate initiatives for the graduate school and center annual giving programs in support of their goals. This includes activities such as running pledge cards, coordinating mailing production and running response reports, timely reminders, evaluating activities and making recommendations to improve performance.
  • Segment, run data for, and manage delivery process for mass emails in collaboration with the Assistant Director of Creative Communications and other digital outreach for graduate school and center annual giving efforts.
  • Use database query, export, and reporting tools to extract, manipulate, analyze, visualize and report data, trends and patterns. Use data and analytics to assess existing programs and segments and make recommendations for improvement.
  • Create visually appealing and easy-to-read reports that drive strategy within the division and inform leadership and partners of results.
  • In collaboration with the Senior Director, meet with the graduate school/center representatives on a regular basis to maintain continuity of central services that are available to the unit-based annual giving programs. Assist in determining strategies for coverage of responsibilities during annual giving program vacancies
  • Work closely with the ATLAS (PeopleSoft Contributor Relations), Compass (Salesforce NPSP), APA/Reports, Records and Gifts Accounting and Administration staff to ensure the accuracy in the data transmitted to Ruffalo Noel Levitz and back to the University of Pennsylvania. Coordinate with APA Team on data analysis innovations and needs.
  • Assign work to administrative assistant, student and temporary workers who support School & Center Annual Giving Support.
  • Where needed, in collaboration with Director of Creative Communications develop or support the review of unit-based solicitation materials.
  • Assist in the orientation of new unit-based annual giving staff to the University of Pennsylvania introducing them to the core team supporting annual giving programs (Gifts Offices, RECORDs and Reports).
  • Work with the Senior Director to develop a multi-year plan that outlines priority areas for investment in order to maximize the results of the unit-based annual giving initiatives.


Bachelor's Degree and 2-3 years experience in fundraising, marketing, public relations or related field or equivalent combination of education and experience required; experience in higher education preferred. Knowledge of annual giving principles and techniques preferred, particularly direct mail and telemarketing vehicles. Must be detail oriented, highly motivated and able to multi-task with changing priorities and meet task deadlines. Must possess the ability to work effectively and positively in a team environment, with a mix of colleagues and members of the broader Penn community. Must have excellent organizational skills and be able to handle multiple priorities with ease in a fast-paced environment. Flexibility as tasks and priorities may change based on weekly and monthly tracking meetings as well as last minute requests. Ability to quickly provide progress reports in order to contribute to data driven decision making. Enthusiasm to take the lead on new projects and initiatives; some that may fall outside the scope of the job description.

Proficiency and demonstrated expert usage of Microsoft Office Suite including: MS WORD, EXCEL, Access; additional experience using electronic communications tools such as iModules, Marketing Cloud or comparable email client, content management systems for website management, electronic publication tools and data visualization tools such as Qlikview or Tableau. We are looking for a self-described technology guru with the ability to learn quickly and then implement learnings to increase efficiency and effectiveness.

Must be willing to work some evenings and weekends to staff university and departmental events. Occasional travel required.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
Development and Alumni Relations

Pay Range
$43,919.00 - $66,183.00
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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