Senior Associate Director, Wharton San Francisco

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Senior Associate Director, Wharton San Francisco

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Senior Associate Director, Wharton San Francisco

Job Profile Title
Associate Director D

Job Description Summary
This position is located in San Francisco.

The Sr. Associate Director is responsible for all day-to-day operations at Wharton's 35,000 square foot San Francisco facility. The San Francisco campus is host to a variety of academic & executive education programs, conferences, and entrepreneurial activities. This position works closely with the Wharton Operations team in Philadelphia, ensuring regular communications regarding facility maintenance planning, and that all established best practices are adhered to. This position reports to the Executive Director for Wharton San Francisco, with a dotted line to the Sr Director of Operations in Philadelphia.

Job Description

The Sr. Associate Director will establish multi-year budgets and schedules for regular facility maintenance and improvements. The position will oversee the implementation of scheduling systems and facility usage metrics. The successful candidate will be adept at working with different academic programs and constituent groups to ensure their collective success and ensure a high level of customer satisfaction.

This position oversees the functioning of the front desk and campus operations (including 1 part-time facility management contractor). Coordinate all facility vendor activity on campus and provide oversight of the relationship with JLL (both on the real estate/building management side, and the AFM.) Mediate disputes, expect the unexpected, and lead during times of uncertainty, all while ensuring that the campus mission is being executed to the highest Wharton standards. This position is responsible for resolving issues, emergencies, and making some high-level and urgent decisions in a vacuum on the west coast with limited input from others.

This position requires occasional travel to Philadelphia, 24/7 on-call for emergencies, and a flexible schedule that may include weekends and evenings.

Bachelors Degree or relevant experience and 5+ years of progressively responsible experience is required. Experience in a Higher Education environment or hospitality is strongly preferred. Strong written and oral communication skills, including diffusing. Experience in operations and facility management in a University environment are strongly preferred. Demonstrated ability to interact comfortably with various constituent groups, senior leadership, students, and alumni. Ability to function independently. Solid administrative skills including the ability to establish objectives, identify key performance indicators, set standards, and organize a successful approach to maximizing facility utilization at Wharton SF.

Job Location - City, State
San Francisco, California

Department / School
Wharton School

Pay Range
$61,046.00 - $95,972.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Wharton-West/Senior-Associate-Director--Wharton-San-Francisco_JR00052092

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