Student Conduct Investigator

Student Conduct Investigator

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Student Conduct Investigator

Job Profile Title
Case Manager B

Job Description Summary
Principle responsibilities include: managing and investigating cases for alleged violations of the university policies including both academic integrity and student conduct violations, acting as the point person for the restorative practices process for conduct violations on the Case Management team, acting as a direct liaison for assigned schools/departments within the Penn community, and developing/implementing targeted educational outreach efforts that relate to their assigned areas.

Duties related to student conduct case management include, but are not limited to, managing case-related scheduling and other communications with students and relevant staff and faculty, investigating allegations as appropriate, maintaining appropriate records and overseeing the process of resolving the case to completion. Duties related to acting as a liaison include, but are not limited to, developing strong relationships with identified schools/programs to facilitate case referrals and case-related communications. Duties related to educational outreach include, but are not limited to, working with assigned schools/departments to identify, develop and implement targeted educational outreach efforts that meet the specific and broad needs of these assigned areas. Participate in staff-wide case meetings and policy/protocol development efforts.

Job Description

  • Interview accused students, complainants and witnesses to resolve allegations of academic and other misconduct by graduate and undergraduate students
  • Act as the point person on the Student Conduct Case Management team for adjudicating conduct violations thru the Restorative Practices process; collaborate with RP@P and other campus partners to facilitate RP process
  • Draft all documents essential to resolution of cases including notice letters, resolution agreements and charge letters
  • Work with Associate Director to outline appropriate communications and involvement of university resources
  • Work with the Associate Director to educate students and their representatives (e.g., conduct and academic advisors, parents and legal counsel) regarding resolution
  • Collaborate with Hearing Specialist to represent Penn at formal disciplinary hearings
  • Act as liaison to assigned programs/schools by developing relationships with key partners, acting as consultant regarding potential cases, and facilitating case referrals
  • Working with assigned programs/schools, identify, develop and implement targeted and broad educational outreach efforts; present programs as required
  • Assist in development and on-going review of protocols, policies and practices
  • Perform additional duties as assigned

Qualifications: Master's degree preferred plus 3-5 years of related experience or equivalent combination of education and experience; experience in academic integrity, law-related field, student services or human resources preferred; experience with restorative practices preferred; extensive experience in interviewing, investigating cases/situations, and/or mediating conflict. Demonstrated strong people skills, organizational skills and ability to work on a team. Previous experience working in higher education strongly preferred. Excellent oral and written communications skills.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Budgeted Pay Range:

$60K -- $70K commensurate with education and experience

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Provost Interdisciplinary Programs

Pay Range
$51,824.00 - $78,096.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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