Clinical Research Coordinator A/B (Palliative Research Center)

Clinical Research Coordinator A/B (Palliative Research Center)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Clinical Research Coordinator A/B (Palliative Research Center)

Job Profile Title
Clinical Research Coordinator A

Job Description Summary
This position will assist in the management of multiple clinical trials and responsibilities in specific research area. Coordinate the screening of patients, subject enrollment, collection and storage of biological samples and related study documents, and collection of clinical data. Assist with Institutional Review Board (IRB) filings and inquiries, and assist in the preparation of manuscripts, grant proposals, and research related presentations. Works closely with the Principal Investigator, manager, and study team to identify problems and develop solutions. Implement approved changes to procedures as needed and monitor results. Responsible for study coordination for investigator-initiated studies, multi-center research studies, and patient-oriented clinical and translational research projects.

Job Description

The Palliative and Advanced Illness Research Center is seeking a full-time clinical research coordinator who will be responsible for supporting multiple components of a mixed-methods study that aims to design a novel outcome measure for future trials of patients with Alzheimer's Disease and related dementias. Recognizing that traditional outcomes used in studies fail to capture aspects of the patient and family caregiver experience that matter most, we will seek perspectives of patients with dementia, their family caregivers, and dementia clinicians to design a new survival-residence composite outcome measure. This project aims to empower patients and their families and bring their voices into the design and execution of dementia outcomes research.

Under the supervision of the Principal Investigator, the CRC's primary responsibilities will include developing and implementing procedures for screening, recruiting, and consenting participants, including patients with dementia; collecting data from the electronic health record; administering surveys; conducting interviews with patients and caregivers; and supporting qualitative data analysis, including collaborative coding and analysis of interviews. The CRC will also be responsible for various day-to-day study operations including maintaining study databases, compliance with all IRB and regulatory documentation, and assisting with the preparation of materials to disseminate study results as needed.

Experienced candidates will have the opportunity to work closely with and provide supervision of students based on experience and interest. The CRC should be able to work closely with external partners, such as other health systems and community organizations.


Screen patients' electronic health records for study eligibility - this includes utilizing ICD-9/10 codes as well as verifying diagnoses with clinicians' typed notes and diagnostic testing results. Independently recruit patients and caregivers from clinical sites and arrange in-person and/or telephone interviews and surveys to collect study data. This includes interfacing with clinical and administrative staff as well as patients and caregivers in a clinical setting. Working with this diverse group of individuals, including patients with advanced dementia, will require excellent interpersonal and communication skills as well as good judgment.

Conduct interviews and surveys. Analyze the resulting transcripts including collaborative development of codebooks, coding, participating in iterative coding meetings with the study PI(s) and other team members, and analyze themes and content for research purposes.

Maintain study databases; create and maintain online surveys.

Independently modify IRB applications, perform study modifications, and continuing reviews

Act in leadership capacity to support training and ongoing performance of student workers and provide feedback on performance to PI.

Participate in meetings with investigators and other research staff including weekly Center staff meetings, work-in-progress meetings, and monthly Center-wide meetings.


  • Lead all screening, recruitment, and consent protocols for research studies
  • Conduct interviews with patients, family caregivers, and clinicians
  • Administer surveys to patients and their family members
  • Perform qualitative data analysis on office visit and interview transcripts using NVivo software
  • Maintain study databases and data tracking systems using REDCap
  • Attend research team meetings
  • Maintain regulatory compliance and IRB documentation
  • Bachelor's and 1-2 years of experience or equivalent combination of education and experience required

  • Perform all duties as listed above
  • Manage and oversee the work of students and research assistants
  • Maintain relationships and collaborate with community organizations
  • Bachelor's and 2-3 years of experience or equivalent combination of education and experience required

Strong computer skills are essential. Candidate must be comfortable working with seriously ill patients and handling sensitive health information. Candidate must be detail-oriented with excellent communication and interpersonal skills; highly organized; attentive to detail; ability to multi-task; and flexibility to shift focus between projects as needed. Experience in health care is preferred, but not required. Position contingent upon funding.

Working Conditions
Office, Library, Computer Room; Requires extensive safety

Physical Effort
Typically sitting at a desk or table; Occasional lifting 25 lb. or less

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Perelman School of Medicine

Pay Range
$36,401.00 - $55,814.33

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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