Assistant Director, Fels

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Assistant Director, Fels

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Assistant Director, Fels

Job Profile Title
Coordinator B

Job Description Summary
The College of Liberal and Professional Studies in the University of Pennsylvania's School of Arts and Sciences is dedicated to extending learning beyond traditional borders and engages a richly diverse population of intellectually capable students at many points in their lives. LPS programs include professional and academic programs (including study abroad and English language programs for international students and professionals), summer sessions, non-credit programs, workshops, and symposia. LPS programs all have a foundation in the arts and sciences. Each year LPS offers 600 credit courses for undergraduate and graduate, degree and non- degree students as well as non-credit courses focused on areas such as personal enrichment, professional development, and English as a second language.

Since 1937, the Fels Institute of Government at the University of Pennsylvania has pioneered the training and practice of public administration. Each Fels program is designed to help students achieve their academic and career goals and are taught by high-level practitioners and distinguished Penn scholars.

Job Description

The Assistant Director supports all aspects of project and events management for Fels, as well as outreach and community building with program stakeholders. Primary responsibilities include project managing a wide range of Fels events; implementing and managing systems across the Fels organization to support projects and events; supporting recruitment efforts to meet enrollment goals; creating and overseeing Fels' digital media presence and stakeholder communications; planning and delivering Fels events (over 50 annually); providing support for special initiatives such as alumni mentoring program and public symposia; and serving as liaison with Fels student groups and the larger Fels student community to increase engagement with Penn and Fels.

Responsibilities:
Event Management: Manage a wide variety of Fels events from strategic planning to execution through follow-up. Examples include orientation, graduation, recruitment events, external speakers, professional lunches, conference, trips. Develop a strategic events calendar that is aligned to goals and outcomes and project manage stakeholders to desired outcomes. Oversee event budgets. Provide logistical and staffing support for events, registration and tracking; work with Administrative Coordinator on room/space reservations, catering, AV and materials for events.

Recruitment: In collaboration with Director and Associate Director, support and participate in all stages of student recruitment and admissions processes. Meet application and enrollment targets by effective communication with prospects. Provide professional customer service and respond to inquiries via phone, walk-ins and email. Create plan for, organize, and staff recruitment events, such as graduate fairs, Walk-In Wednesdays and information sessions. Follow up with qualified prospects and partner organizations to increase yield for full-time and executive MPA tracks. Use Fresh Desk, College Net, HubSpot and other tools to track and improve effectiveness of recruitment initiatives.

Marketing & Communications: Manage Fels social media accounts; post news and other items regularly; develop content ideas and write weekly e-newsletter (This Week at Fels); serve as liaison to LPS marketing team and oversee updates to Fels website. Goals are to increase awareness, brand and reputation of Fels with internal and external audiences.

Student Services: Serve as primary liaison for Fels student clubs and overall student community; help students organize events, connect them with student government and other appropriate campus offices, and ensure they adhere to Penn policies and procedures. In collaboration with Director and Associate Director, support student advising and services, instructor and faculty relationships, alumni events, course planning, graduation auditing, and other related duties. Facilitate students groups and extracurricular opportunities that improve the student experience, including managing online student community platform.

Systems and special projects: Design and implement teamwide systems to support communication and goals (for example, internship tracking, recruitment surveys, etc.). Provide research and support for Fels director, associate director and professors of practice on special projects and initiatives. Support academic administration as needed.

Perform additional duties as assigned

Qualifications
  • Bachelor's degree and minimum of 2-3 years of professional experience in relevant positions or equivalent combination of education and experience, including experience managing complex events or projects with multiple stakeholders and a track record of strong results.
  • Excellent organizational skills, time management skills and attention to detail. Comfort in fast paced environment and multi-tasking.
  • Systems orientation and strong computer/technology skills. Proficiency in Microsoft Office suite, and a willingness to work with new software and technology.
  • Strong ability to simplify and systematize tasks and processes. A proactive, analytical problem solver.
  • Strong goal and results orientation. Strategic thinking, sound judgment and discretion with access to sensitive information.
  • Excellent oral and written communication skills and excellent interpersonal skills; ability to manage multiple stakeholder relationships and communicate effectively with diverse audiences.
  • Qualified candidates must be willing to work occasional nights and weekends.


A resume and cover letter must be provided for consideration. Please upload both documents in the Resume/CV option.

The expected salary range for this position is expected to be from $42,953 to $60,134.

Working Conditions
Office, library, computer room

Alternative work schedules

Physical Effort
Typically sitting at a desk or table

Occasional lifting 25-50 lbs.

Typically standing or walking

Occasional lifting of 25 lbs. or less

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Arts and Sciences

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Fox-Fels-Hall/Assistant-Director--Fels_JR00043799

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