Temporary Senior Instructional Technologist - Online Education - Penn Engineering

Temporary Senior Instructional Technologist - Online Education - Penn Engineering

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Temporary Senior Instructional Technologist - Online Education - Penn Engineering

Job Profile Title
Temporary Employee - Non-Exempt

Job Description Summary
Penn Engineering Online is seeking to add a Temporary Senior Instructional Technologist to its expanding team as part of its ongoing commitment to innovative technology and leading-edge online education. In addition to providing troubleshooting support, technology consultations, and trainings for all program stakeholders, this position will also be directly responsible for a portfolio of approximately 5-6 courses. This position will be joining a fast-paced, agile team in a growing and dynamic program. Candidates must be willing and able to participate in the team's on-call evening and weekend support.

Job Description

Job Description:
  • Provide instructional design, technology, and customer support for stakeholders across the program, including students, staff, faculty, and TAs.
  • Serve as the primary point of contact for a portfolio of approximately4-5 courses, and assist in supporting technology and logistical requests.
  • Provide instructional design and pedagogical support for faculty and TAs in designing online learning for non-traditional learners, including some content authoring and audio/video production.
  • Develop training materials and documentation, perform testing, develop workarounds, and support vendor relationships.
  • Lead or contribute to projects for improving teaching technology and service delivery such as technology pilots, data analysis, and product reviews.
  • Support the hiring, onboarding, and supervision of large teams of TAs.
  • Candidates must be willing and able to participate in the team's on-call evening and weekend support.

  • Bachelor's degree and a minimum of 5-7 years of related experience, preferably in higher education, or an equivalent combination of education and experience.
  • Demonstrated experience managing or facilitating large online courses or working on or with teaching teams
  • Some programming experience in computer science, Python, and/or Java (preferred)
  • Expertise with administrating LMSs (Canvas, Blackboard, Coursera, edX), LTI integrations, and associated instructional technologies
  • Strong customer service skills and attention-to-detail
  • Excellent written and verbal communication skills
  • Experience working in a highly collaborative team environment
  • Intermediate Excel skills
  • Note: Cover Letter strongly recommended

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Engineering and Applied Science

Pay Range
$7.25 - $155.75

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3600-Market-Street/Temporary-Senior-Instructional-Technologist---Online-Education---Penn-Engineering_JR00044160

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