Associate Director of Engagement & Learning, Center for High Impact Philanthropy

Associate Director of Engagement & Learning, Center for High Impact Philanthropy

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Associate Director of Engagement & Learning, Center for High Impact Philanthropy

Job Profile Title
Associate Director C

Job Description Summary
The associate director will work under the supervision of the Director of Knowledge Management and Marketing (DKMM) to manage programming for high-quality learning opportunities that include open enrollment and custom programs in online and in-person formats. This will include generating qualified inquiries and applications through network-based marketing (e.g., relationships with philanthropic intermediaries and networks), and then screening, interviewing, and enrolling the strongest candidates. They will recruit and manage faculty and guest lecturers, participate in design of curriculum; implement course delivery, including learner communication, classroom management, and development of class materials, including videos, documents, and digital assets; and engage the community of past participants. They will work independently to manage process for generating and analyzing learned pipeline as we grow and scale our programs from once a year to three times. They will research, develop, and market new revenue-generating curricular offerings and programs for corporate and philanthropic partners.

The associate director will work independently to plan and implementing CHIP engagement events per year, including webinars, convenings, and focus groups, both online and in person, related to CHIP's applied research and guidance. The associate director will also participate in CHIP's ongoing applied research and impact measurement efforts.

Position is contingent upon funding.

Job Description

RESPONSIBILITIES:

• Serve as program manager for educational offerings (noncredit short courses, paid webinars, for-credit classes and free events and webinars), including managing schedules and timelines, curriculum offerings, relationships and communications with learners, faculty, and partners for online and/or in-person open enrollment and custom programs per year. Develop new revenue-generating executive education and custom programs with DKMM, executive director, faculty, and Board of Advisors, ensuring alignment with Center values, mission, and strategic plan. Research market segments, design curricular offerings, and create and deliver funding proposals for corporate and philanthropic partners.
• Use network-based marketing (e.g., relationships with philanthropic intermediaries, networks, Board of Advisors, and partners within the philanthropic ecosystem) to generate leads, screen candidates, and enroll learners with collaboration of faculty directors and DKMM through targeted marketing efforts. Employ Salesforce to generate and analyze pipeline to help and scale our programs from once a year to three times. Work with DKMM and Marketing Coordinator to develop, implement, and evaluate the success of new marketing strategies and plans to reach and engage wider audiences.
• Plan and coordinate implementation for 20 - 40 Center web and in-person events and programs per year, vetting requests with DKMM and collaborating on execution with Communication Specialist. Responsibilities includes recruiting panelists and securing paid sponsors for CHIP-run events, vetting speaking opportunities with external events teams, researching and developing proposals for panels, keynotes and other speaking opportunities, student lectures, and creating and distributing of class materials, including videos, documents, and digital assets. For Center-hosted events, serve as co-host and Q&A moderator as needed. Contribute invitation, marketing and follow-up messages for panelists and attendees.
• Serve as relationship and stewardship manager for Center stakeholders (including Board of Advisors, past learners, Penn students, faculty, guest lecturers, sponsors, and additional network members) to increase their engagement with, and financial support of, the School This means maintaining and building relationships through one-to-one and mailing list outreach. Design, develop, and deliver messaging, proposals, and presentations to external and internal audiences of philanthropists, nonprofit leaders, and Board of Advisors to promote and sustain engagement.
• Create mechanisms for evaluating and improving the design of learning opportunities (i.e., Qualtrics surveys, focus groups); incorporate feedback from participants, advisors, and senior management team, and engage, build and cultivate the CHIP's alumni/advisor/influencer/ambassador network, communicating with them via email and Mailchimp and providing tools to amplify CHIP's impact. Manage student workers and summer associates to engage in market and product development research.
• Support CHIP projects as researcher and analyst by conducting applied research for Center-wide initiatives, such as annual guides and disaster response. Train and supervise student workers and practicum students.
• Other duties and responsibilities as assigned.

QUALIFICATIONS:

Bachelor's degree and 3-5 years of experience or equivalent combination of education and experience are required. Master's degree and 5-7 years of relevant experience preferred. Background in philanthropy and experience with planning and delivery of educational programs preferred. Experience with Salesforce, Canvas, and/or other classroom and contact management software desired. Excellent one-to-one and group communication skills required for written, phone, in person, and video outreach and response.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Social Policy and Practice

Pay Range
$50,684.00 - $91,232.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3815-Walnut-Soc-Pol--Research/Associate-Director-of-Engagement---Learning--Center-for-High-Impact-Philanthropy_JR00042279

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