Associate Director, Wharton Executive MBA, San Francisco

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Associate Director, Wharton Executive MBA, San Francisco

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Associate Director, Wharton Executive MBA, San Francisco

Job Profile Title
Associate Director D

Job Description Summary
Plan, manage and coordinate all operational aspects of 2 year, bi-weekly MBA program for ~100 executives including academic and non-academic aspects of Program. Advise students. Work with Executive Director to shape student culture and experience, including event and activity planning and execution. Work with faculty to plan, schedule, and deliver classes. Oversee and supervise other administrative support to students and faculty. Manage student lodging and catering needs. Coordinate with colleagues across 2 program locations. Assist in planning and attend key program events. Represent WEMBA SF to key stakeholders.

This position is located in Wharton's San Francisco offices.

Job Description

Duties

This position will manage the student experience of an executive MBA student class from the early enrollment period and through the completion of the two-year program. The role requires a strong service orientation and a genuine interest in people.

PROGRAM DUTIES AND RESPONSIBILITIES: Oversee the long and short-term program planning and logistics for an Executive MBA class of ~100 students. Oversee and implement logistics leading to and during class sessions and exams. Manage communication with 3-14 faculty on any weekend and term to create cohesive schedules and ensure a classroom experience. Work with faculty on overall class term schedules as well as provide support for faculty teaching on-campus week to week. Work with Wharton SF Facilities team to operationalize courses and events (request classrooms and special event spaces, coordinate materials and other logistics). Facilitate communication with Hotels, Facilities team, IT, and academic departments as required. Coordinate domestic modular courses for WEMBA when hosted on the San Francisco campus. Assist in coordinating international modular courses offered in the second year. Engage with counterparts in San Francisco and Philadelphia on longer-term calendar and event planning to support a more uniform student experience across years and campuses. Additional coordination of special events involves collaborating with the Event Planning and Alumni Affairs team to support successful events such as graduation, alumni reunions and special activities for WEMBA community.

STUDENT SERVICES DUTIES AND RESPONSIBILITIES: Advise EMBA students on academics, campus activities and services, and events. Produce and update various student informational resources needed throughout the academic year. Create regular and engaging communication for students. Develop activities to build community within the Executive MBA student population and help to create the student social experience by planning and implementing events and outings. Assist with planning, coordination and execution of special events such as Orientation, Joint Marketing Week, Global Business Weeks and Graduation. Attend all events, when necessary, as a representative of the Executive MBA Program. Counsel and refer students to resources (internal and external). Access confidential information in central and local systems. Support Admissions events to share perspective on student experience.

Qualifications

A Bachelor's Degree and 5 years to 7 years of experience or an equivalent combination of education and experience is required. This position will require strong interpersonal and written and verbal communication skills and the ability to effectively communicate with all levels of staff, faculty, administrators, corporate clients, and the (executive) students. MBA Exec staff are required to have a strong customer service orientation and will need to exercise sound judgment while maintaining confidentiality and a high level of professionalism at all times. The ability to juggle and manage multiple tasks and to prioritize between key deliverables is a must. Must possess skills in working collaboratively within a team environment with colleagues from multiple departments and campuses. Bachelors degree required, masters preferred. Several years of experience in administration required, preferably in an academic environment. Proficiency in Microsoft Office applications: Word, Excel, Power Point, Outlook (familiarity with systems used at the University and the Wharton School are a plus). This job requires the ability and willingness to work Saturdays and an occasional Sunday and evenings during class weekends and for special events.

KNOWLEDGE, SKILLS AND EXPERIENCE: Superb customer service orientation within a multicultural environment. Excellent interpersonal, oral and written communication and presentation skills required. Proven ability to multi-task and set priorities effectively. Demonstrated organizational skills and a superior level of attention to detail. Proven ability to adapt to unpredictable work levels. Ability to work successfully as part of a team required. The successful candidate is self-motivated, proactive, and able to take initiative. Adeptness or awareness of technological solutions and the ability to problem-solve creatively is preferred.

Job Location - City, State
San Francisco, California

Department / School
Wharton School

Pay Range
$59,703.00 - $113,435.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.




To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Wharton-West/Associate-Director--Wharton-Executive-MBA--San-Francisco_JR00040536

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