Administrative Assistant A

You need to sign in or
create an account to save a job.
Administrative Assistant A

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Administrative Assistant A

Job Profile Title
Administrative Assistant A

Job Description Summary
This position provides basic administrative and other programmatic support to managers, employees and office visitors by handling a variety of administrative and clerical tasks in order to ensure that all interactions between the organization and others are positive and productive. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. Assuring a steady completion of workload in a timely manner is key to success in this position.

The main responsibility of this position is to administer all royalties for Penn Press books, both the backlist and new frontlist titles, of which Penn Press acquires about 100 each year. New records must be entered, any changes promptly and accurately made and broadcast to stakeholders; annual statements generated and issued to authors; any queries managed. In collaboration with our accountant, royalty payment information is generated, checked, and entered into Penn business systems.

The administrative assistant also provides key support to our Business Manager for building and equipment maintenance, mail and delivery services, and engagement with Penn's Mission Continuity plans.

Job Description

This position provides basic secretarial, administrative and other programmatic support to managers, employees, students and office visitors by handling a variety of administrative and clerical tasks in order to ensure that all interactions between the organization and others are positive and productive. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. Assuring a steady completion of workload in a timely manner is key to success in this position.

Royalty administration

  • Entering and accurately maintaining royalty information for all Penn Press books, using MetaComet Systems Royalty Tracker.
  • Setting up authors as payees/vendors in Penn's systems.
  • Generating and sending accurate and timely royalty statements to authors and their representatives annually; managing author queries and requests.
  • Administering sending royalty payment requests to the Business Administrator for processing in Penn's procure-to-pay portal; research and manage notifications of non-receipt of payments; administer cancellation and reissuance requests as needed.

Administrative support for the Penn Press Business Office team

  • Acting as liaison between Press and Ingram fulfillment service for customer inquiries, royalty terms, and title information.
  • Fulfilling desk and exam copy requests for Penn Press books.
  • Proofreading and checking transactional financial activity.
  • Coordinating maintenance for copiers and printers.
  • Assisting in reporting and tracking requests for building maintenance and housekeeping issues.
  • Answering phone, door, sorting mail, ordering supplies, responding to emails.
  • Assist the Business Manager in updating the Mission Continuity (MC) plan; attend MC meetings and annual MC tabletop exercise, update Shadow-Planner business continuity management planning software.


  • An undergraduate degree in any field preferred.
  • 2 - 3 of years' experience working in a business office, with a preference for having experience in publishing, college/university, or not-for-profit settings.
  • Demonstrated ability to work collaboratively with leadership, staff, and outside stakeholders and partners.
  • An understanding of, and ability to articulate, the value of diversity, equity, and inclusion for a not-for-profit business, as demonstrated through a commitment to apply and incorporate the differences, complexities, and opportunities that inclusivity can bring to an organization.
  • Familiarity with business systems such as MetaComet Systems Royalty Tracker, BiblioLive, BEN (Business Enterprise Network) Financials, Penn Marketplace and Office 365 a plus.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Working Conditions:
Office, Library, Computer Room

Physical Effort:
Typically sitting at a desk or table

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Provost's Center

Pay Range
$16.23 - $29.22

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

To apply, visit

Copyright ©2021 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency