Peer Health Navigation, Recruitment & Retention Specialist (Infectious Diseases)

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Peer Health Navigation, Recruitment & Retention Specialist (Infectious Diseases)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Peer Health Navigation, Recruitment & Retention Specialist (Infectious Diseases)

Job Profile Title
Clinical Research Assistant A

Job Description Summary
The peer health navigation/recruitment/retention specialist will function in peer health navigation, recruitment, and retention roles in our Penn Prevention Research Division. The Division is tasked with conducting prevention clinical trials against HIV and other infections. The division performs a high volume of clinical research at a fast pace in an effort to rapidly identify new prevention strategies.

Peer health navigation responsibilities include: working in conjunction with other members of team to provide counseling and support to enable transgender women who are study participants to navigate gender-affirming health care system, referring and linking study participants to clinical, psychosocial, and other support services; providing practical advice about medication-taking cues, clinical visits, options for obtaining comprehensive medical care and treatment, side effect management, and organizational tools.

Recruitment responsibilities include: innovating methods of identifying potentially eligible, interested, and diverse research subjects based on active panel of studies, with particular focus on recruitment of transgender women; communicating accurate protocol related information with identified subjects by telephone or electronic platforms; designing pre-screen instruments for active studies; conducting and documenting prescreens; maintaining database and scheduling systems for study prescreen and screening visits; assist with generation of reports on screening activities; interacting with clinical and data teams regularly to refine and improve processes.

Retention responsibilities include: supporting study participant retention in study through a combination of counseling, goal-setting, tips, therapeutic relationship building, suggestions, and personal strategies; designing and maintaining system for prevention of missing visits; tracking and following up on missed visits in research studies; communicating retention related issues with clinical and data teams regularly to anticipate retention issues, refine and improve processes; assist with generation of retention reports.

Work for this project will be conducted on university campuses, throughout the Philadelphia and surrounding areas and multiple community-based venues where potential study participants may gather. The majority of the work for this project will involve face to face meetings with study participants. Experience working and living within the TRANS feminine community preferred. Those living with HIV are strongly encouraged to apply. Study-specific training will be provided and required.

Job Description


Determine best practices for successful recruitment of research subjects including working collaboratively to design and conduct community outreach initiatives and screening events in non-traditional outreach settings.

Develop and implement PrEP navigation services that are gender-affirming, informed by research/best practices, and culturally relevant to transgender women who are at risk of HIV.

Schedule, perform, and document prescreen results in appropriate electronic tracking systems.

Schedule screening and clinical research visits; maintain detailed records of contacts with study participants and case collateral related to navigation services.

Provide individual risk assessment and support referrals to ensure study participants can access health care and essential support services.

Provide education on gender affirming procedures, hormone treatment, and risk reduction strategies and ensure linkage to risk reduction supplies.

Maintain an active navigation caseload and proactively engage in evaluation/quality improvement activities in achievement of HPTN trial aims.

Anticipate and communicate retention issues, designing and maintaining system for prevention of missing visits.

Foster regular communication and collaboration with internal study staff and external colleagues performing related work to ensure up-to-date information sharing regarding individual participants.

Other duties as assigned .

H.S. Diploma or GED Required, with 1-2 years of related experience or equivalent combination of education and experience.

This position is contingent upon funding.

Working Conditions
Office, library, computer room

Physical Effort
Typically sitting at a desk or table; Occasional lifting 25 lb. or less

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Perelman School of Medicine

Pay Range
$16.23 - $29.22

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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