SCAD Story Assistant Operations Manager

As the SCADstory assistant operations manager, you will be responsible for interviewing and hiring docent staff, coordinating student schedules, and ensuring student coverage for operational hours and special events. You will work to guarantee the quality of the guest interaction aspects of the SCADstory are upheld. In this role responsibilities will include positively engaging visitors with information about the university, maintaining a record of daily visitations, and supervising show operations.

In this position you will work to maintain the cleanliness and functionality of the SCADstory experience, frequently communicating with campus safety and housekeeping to confirm that the needs of SCADstory are met. Responsibilities include collaborating with the technical team and boutique operations manager, serving as a role model to students, providing communications to guests when reservations are cancelled or rescheduled, and maintaining excellent working relationships with colleagues in other departments.

Minimum Qualifications:   
  • Bachelor’s degree from a four-year college; or one to two years of related experience and/or training; equivalent combination of education and experience
  • Excellent communication, interpersonal, organizational, writing, and customer service skills
  • Must possess a high level of attention to detail and be able to prioritize tasks
  • Must be able to work independently and collaboratively with minimal supervision

Travel Required:
  • Less than 10%

Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   

ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.