Director of Public Safety

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Position Summary
The mission of the Department of Public Safety is to create a safe environment for the whole LMU community. The Director of Public Safety leads a multifaceted unit within the department, including patrol, investigations, and dispatch, which is a 24/7/365 operation. The Director of Public Safety, applying the department’s guiding principle—to foster an environment where students, faculty, staff, and visitors on our campus feel safe and respected—is responsible for leading Public Safety’s strategy, ensuring compliance with state and federal regulations, providing support for the daily patrols and emergency field response, ensuring thorough and thoughtful investigations, and excellent communication. The Director of Public Safety directs budgets, personnel, and resources tied to the unit. The Director of Public Safety cultivates and stewards relationships with all campus constituents and external leaders, including but not limited to police and fire departments, the FBI, and other interested entities.

Job Description

**For full consideration, please include and upload your cover letter and resume in the attachments section.**

Job Responsibilities
1. Leads a 24/7 security operation, including patrol, dispatch, and investigations through. Be available/on-call after-hours, weekends and holidays to effectively manage staff and respond to campus emergencies. Provide leadership and expertise in the areas of public safety, campus security, and compliance.

2. Oversees physical safety and security of the LMUs campuses, students, employees and visitors including but not limited to: access, surveillance, patrol, emergency response, investigation, and compliance. Deploy effective communications strategies in support of overall campus safety and security.

3. Maintains community relations and exemplar communication and response strategies with the campus community, neighbors, first responders and law enforcement, including but not limited to the Los Angeles Police Department, the Los Angeles Fire Department, the Federal Bureau of Investigations, and other governmental agencies. Employs proactive outreach and awareness efforts for Public Safety.

4. Directly supervises the Captain(s) and Manager of Investigations: set objectives, monitor performance, and assess outcomes. Leads a service-oriented team environment that fosters collaboration, transparency, teamwork, flexibility, and creativity. Coaches team members to maximize productivity, and effectiveness. Directs the development and implementation of a comprehensive on-going training program for the operations team.

5. Provides continuous process improvement for the following areas:

a. Emergency response activity - plans, implements, and evaluates safety and security activities and processes to protect students, faculty, and staff and university property.

b. Policy & procedure - oversees policy & procedure review, development and implementation.

c. Training - develops processes, training, and evaluation procedures to ensure consistent application of policy and procedures.

d. Standard operating procedures (“SOP”) - establishes standard operating procedures for patrol, dispatch, and investigations.

e. Public Safety dashboard - monitors incident and crime statistics, identifies trends, and develops strategies to address the root cause of the incidents and crimes. Provides community updates as appropriate.

f. Investigates and follows up on all service complaints and complaints of misconduct through collaboration with appropriate university offices (Student Affairs, Risk Management, Human Resources) to ensure timely response and follow-up.

6. Manages and monitors operations budget with department budget manager. Manage and evaluate contracted services for patrol operations.

7. Leads, reviews, and approves special event plans and security staffing.

8. Responds to the Emergency Operations Center, and serves as Incident Commander or Operations Section Chief depending on the incident.

9. Conducts or coordinates threat assessments as needed.

10. Maintains knowledge of applicable laws, training standards, and educational institutions best safety practices.

11. Represents LMU at professional organizations or associations, serves on committees as required.

12. Maintains commitment to and training for self and all others in the unit in annual diversity, equity, inclusion and implicit bias training.

13. Other duties as assigned.

Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications
• Typically a Bachelor’s degree in Criminology, Police Science or related field or equivalent experience.

• Minimum of 10 years of experience working in and leading a public safety department or like team that includes but is not limited to: management experience including hiring, training, and evaluating employees; budget oversight, policy & procedure development, and community building.

• Demonstrated knowledge in the areas of criminology, law enforcement, community policing, psychology, sociology, emergency response, threat assessment, and basic first aid.

• Knowledge of Federal, State, and local laws governing crime prevention, powers of arrest, search and seizure, as well as liability of self or staff for acts in carrying out duties.

• Exemplary communication skills (both written and oral) evidenced by background preparing comprehensive reports and/or investigations and general and delivering presentations.

• Highly collaborative style with experience developing and implementing communications strategies successfully; background that demonstrates relationship-building, consensus-building, flexibility, and managing through influence.

• Self-starter with the ability to work independently as well as collaboratively within a cross-functional team.

• Highly developed organizational and leadership skills.

• Proficient in Incident Command Systems (ICS).

• Experience managing and coordinating emergency response at an Incident Command Post and an Emergency Operations Center.

• An understanding of Title IX and the CLERY act are all highly desirable.

• Experience working with underrepresented communities.

• Requires valid California driver's license. Must maintain a “satisfactory” driving record as evidenced by DMV.

The incumbent must possess the ability to:
• Foster community trust, respect, and confidence and communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.

• Supervise dispatch, patrol and investigative personnel and manage complex issues with complexities, dependencies and often emotionally charged.

• Deescalate and bring order when required.

• Initiate ideas, develop concepts and review the effectiveness of processes to ensure professional standards and high quality.

• Assess the needs of members of the LMU community and suggest appropriate measures to meet those needs.

• Work effectively and independently with internal and external constituencies.

• Operate in an environment in which skilled relationship management and consensus-building is required to deliver successful outcomes.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.